Terms & Conditions
Who we are
Macanne® is a leading digital agency and a joint venture between Anstrom Partners and MacanneGroup Company, operating under the jurisdiction of the United Kingdom (UK) and the Philippines (PH). By accessing or using our services, you agree to comply with these terms and conditions.
How We Work
Macanne® provides digital agency services, including but not limited to web development, digital marketing, and content creation. We reserve the right to modify, suspend, or discontinue any part of our services at any time.
For services that require payment, you agree to pay the specified fees in a timely manner. Pricing details are provided separately, and you can contact us for billing inquiries. We reserve the right to suspend or terminate your access to Macanne® services if you violate these terms and conditions or engage in harmful activities.
MacanneGroup® and Anstrom Partners, as joint venture partners, shall not be held liable for any direct or indirect damages resulting from the use of Macanne® services. These terms and conditions are governed by the laws of the United Kingdom for UK-based users and the laws of the Philippines for PH-based users.
We may update these terms and conditions from time to time. It is your responsibility to review them periodically to stay informed about any changes.
Dedicated Support™ Service
Dedicated Support by Macanne® is a service where we provide you with a dedicated individual to assist with minor tasks and manage lighter workloads. These individuals, although they function as part of your team, are not direct employees. It’s essential to understand that they may exercise the discretion to decline services that are beyond the scope of their defined responsibilities. This arrangement offers flexibility and efficiency while maintaining clear boundaries on their service offerings.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
Service Providers: We may share your data with third-party service providers who assist us in providing our services. These service providers may include web hosting providers, analytics tools, payment processors, and email communication services. They are contractually bound to use your data only for the purposes outlined by us.
Business Partners: In certain cases, we may collaborate with business partners for specific promotions, events, or integrated services. Your data may be shared with these partners when it is necessary for the provision of these joint offerings.
Legal Compliance: We may disclose your data to comply with applicable laws, regulations, or legal processes. This includes responding to lawful requests from government authorities, law enforcement agencies, or courts.
Protection of Rights: In cases where we believe it is necessary to protect our rights, privacy, safety, or property, or to protect the rights, safety, or property of our users or others, we may share your data.
Anonymized and Aggregated Data: We may share anonymized and aggregated data for statistical analysis, research, marketing, or business development purposes. This data does not identify individuals.
Please be assured that when we share your data with third parties, we take measures to ensure the privacy and security of your information. We maintain strict contractual agreements to safeguard the confidentiality and appropriate handling of your data by any third party with whom we share it.
How long we retain your data
At MacanneGroup®, we follow GDPR compliance guidelines regarding the retention of your data. The retention period for your data varies depending on the purpose for which it was collected. We will retain your personal data for as long as it is necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
User Account Data: If you have an account with us, we will retain your personal data as long as your account is active. If you choose to close your account, your data will be retained for a limited time afterward to comply with legal obligations and resolve any potential disputes.
Marketing Data: We will retain your data for marketing purposes as long as you have consented to receive marketing communications from us. You can opt out of marketing communications at any time, and we will promptly honor your request.
Data for Legal Compliance: In some cases, we may need to retain your data for an extended period to comply with legal obligations, resolve disputes, or enforce agreements. In such cases, we will retain the data for as long as required by law.
Anonymized and Aggregated Data: Data that has been anonymized or aggregated for statistical analysis, research, marketing, or business development purposes may be retained indefinitely.
Please be aware that we regularly review our data retention practices to ensure that we only retain data for as long as necessary for the purposes stated and in compliance with applicable data protection regulations.
If you have any questions or requests regarding the retention of your data, please contact us using the information provided in our “Contact Us” section
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Acceptance of Terms
By using Macanne® services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.